Refund Policy

Last updated: 2026-08-13

At Volta™, your satisfaction means everything to us. We stand behind every product we sell, and we want you to shop with complete confidence. That's why every purchase from tryvolta.co is backed by our 90-day money-back guarantee. If you're not happy, we'll make it right.

Our 90-Day Money-Back Guarantee

Volta™ gives you a full 90 days from the date of delivery to decide whether your purchase is right for you. If for any reason you're not completely satisfied within that window, you're eligible for a full refund to your original payment method. No hoops, no hassle — just a straightforward promise that we keep.

Condition of Returns

To keep our guarantee fair for everyone, Volta™ asks that returned items meet a few simple conditions:

• The item was purchased directly from tryvolta.co.
• The return is initiated within 90 days of the delivery date.
• The item is returned in reasonable condition, including any original packaging and accessories where possible.
• You can provide proof of purchase, such as your order number or order confirmation email.

Not sure whether your item qualifies? Just ask — our support team at support@tryvolta.co is happy to help.

How to Request a Refund

The Volta™ refund process is designed to be as simple as possible:

1. Email us. Send a message to support@tryvolta.co with your order number and a brief note about why you'd like a refund.
2. Receive return instructions. Our support team will reply with clear, step-by-step return instructions.
3. Get your refund. Once your return is processed, your refund will be issued in full to your original payment method.

That's it. One email, and our team takes it from there.

Non-Refundable Items

While Volta™ strives to make our guarantee as generous as possible, a few items are not eligible for refunds:

• Items purchased from third-party retailers or marketplaces (please contact the original seller).
• Items returned more than 90 days after delivery.
• Gift cards and promotional credits.
• Items marked as final sale at the time of purchase.

Exchanges

Want a different size, color, or product? Volta™ handles exchanges through our standard refund process. Simply email support@tryvolta.co to start a return — once your refund is issued in full to your original payment method, you can place a new order for the item you'd like instead. This ensures you get exactly what you want as quickly as possible.

Damaged or Defective Items

We're sorry if your Volta™ order arrived damaged or defective — that's not the experience we want for you. Please email support@tryvolta.co with your order number and a description of the issue (photos help!). Our support team will reply with return instructions, and once processed, you'll receive a full refund to your original payment method under our 90-day money-back guarantee.

Refund Timing

Once your Volta™ return has been processed, your refund is issued to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear on your statement. If you have any questions about the status of your refund, we're just an email away.

Contact Us

Questions about your order, a return, or this policy? The Volta™ support team is here for you.

• Email: support@tryvolta.co
• Website: tryvolta.co

Thank you for choosing Volta™. Your satisfaction is our promise — and we mean it.